Product Manager

in Denver, CO.

I am a highly motivated individual with a strong enthusiasm for streamlining user experience processes and uncovering unique challenges and resolutions.

See my work

Mallory is hard-working, detail-oriented, and consistently takes the initiative on high-yield projects. She has a natural product mindset and is great at proactively identifying and addressing potential UX friction points. She would make an amazing addition to any team. I hope to have an opportunity to work with her again in the future!

—Paige Mayer

Work history

  • Work with internal and external teams to align mobile app support work against the other digital product teams. Consolidate feedback and bug reports from multiple sources (app stores, customer support inquiries, DataDog, etc.) into prioritized items to fix and/or feed back into the product roadmap. Maintain the support & sustain roadmap and backlog. Manage sprints and release timelines across multiple development teams.

    • Organized a detailed backlog and sprint schedule of bugs and enhancements

    • Consolidate app feedback into backlog items and provide recommendations for app enhancements based on feedback

    • Produced detailed internal and external release notes

  • Execute bug triage to identify and remove errors and User Acceptance Testing (UAT) to test software's functionality. Establish a feature roadmap/backlog to assure efficient resource allocation throughout the development process. Design and create user flows to facilitate users in accomplishing designed goals. Collaborate with designers and engineers to pinpoint new ideas for features. 

    • Revamped desktop onboarding app to guarantee appropriate utilization for pairing child Android and iOS devices to accounts for parental control app (OurPact).

      • Incorporated improvements to iOS pairing process, leading to assuring minimization of time by 50% in pairing process.

    • Streamlined product development process by defining workflow among engineering, QA, and product teams.

    • Ensured meeting of quality goals of products by coordinating with engineering and QA teams for features testing.

    • Support development of product MVP and launch of the Motiv application, including initiating new subscription models.

  • Responded to user inquiries, worked on fraud reports, receipt moderation, and special projects for senior management team in marketing, sales & technology.